Vintage Microphone Parts
Vintage parts are now only available direct from Neumann.
You will need to submit your vintage mic for a service repair.
The repair is undertaken in Germany.
If you wish to undertake a repair service for your vintage microphone you can contact Neumann directly or
Sennheiser UK through their repair portal.
Here is Sennheiser's current link (Jan 25) for UK Neumann repairs
https://spares.sennheiser.com/catalog/neumann
Counterfeit Checking Service
Go to: https://product-registration.neumann.com/
1) Register your product on their homepage, then enter the registered item as an inspection for repair in the ‘Contact Service’ column.
2) Neumann will then provide you with a service order number and return shipping instructions.
3) Send your product to their service centre using the trackable courier service.
4) Neumann will charge you our inspection fee depending on the product, for the
counterfeit checking service.
5) They then inspect your product and determine its authenticity.
6) If your product is genuine: Neumann will give it a general service and return it to you with a certificate of authenticity.
The return shipping costs will be covered by Neumann.
If your product is counterfeit: Neumann will return it to you with a statement that it is not a genuine product.
The return shipping costs is covered by the fee.
The above and the content of this page is guide a only -it is not a legal document nor contract.
The content offers advice regarding the process of another autonomous company who may change all parts or any part of their process and /or their charges
